You sent me an email for upgrading the Headend Control Program. What now?

The files were emailed in a compressed format, and they must be un-compressed before they are used. Here’s how to do that:

  1. Save the file. Saving it to the desktop is handy.
  2. Since our email blocks .zip files, the file extension (the last three letters) were changed to something else. Re-name the file to (filename).zip.
  3. Extract the files by right-clicking on the file, then selecting “extract all”.
  4. Run “Setup” by double-clicking on Setup.exe